John Rich

World's Largest Call Center Company Has Invested $13M in AI Technology to Modify Indian Agent's Accents in Real Time

Ground News - Teleperformance, the world's largest call center company, has invested $13 million in Sanas AI technology to modify Indian agents' accents in real-time. The company serves major clients including Apple, Samsung, and TikTok. If you base things purely off what you see on social media, it

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World's Largest Call Center Company Has Invested $13M in AI Technology to Modify Indian Agent's Accents in Real Time

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