For years, Boston has grossly underutilized its waterfront. Having grown up in a city with a vibrant waterfront with a good mix of attractions and industrial facilities, I expect better from Boston, but the Seaport District is improving with a variety of restaurants.
Del Frisco Steakhouse, a home run away from the Bank of America Pavilion on Northern Avenue, overlooks the harbor, and features outdoor deck seating. I sat inside, but took a walk around the patio, empty on this windy, misty day. As the restaurant was still going through its trial run, there was no shortage of accommodating employees, males decked out in blue and black, females in black with short skirts and fishnet stockings.
I sat at the bar, as I dined by myself. A variety of liquors were on display in circular glass cases above the bar, a candy store of libations. I ordered iced tea from one of the four bartenders manning the small bar. While I was waiting for my beverage, two other employees asked if I had been taken care of. The employees were very attentive, but surprisingly, I had to ask for a menu after I was asked "you're not having lunch today?" by a bartender, as if I made a reservation and came in to a $40 steakhouse during a free trial period to sip a non-alcoholic beverage.
I ordered a shrimp and lobster sandwich, served on focaccia bread that capably contained its ingredients. The fish was fresh without being overwhelming, and was topped with bacon and small greens, and served with small French fries, with ketchup in a small dipping glass. My meal was preceded by sesame seed bread and butter, bread I had to cut myself, something I've never seen before in a restaurant. A man with a greater appetite might wolf down the $19 sandwich in one sitting, but I boxed the other half, and I look forward to eating it tomorrow.
As I told the bartender: "Everybody has steak and liquor. It's the experience that counts, and today, you and your staff made me feel important." Del Frisco sells an excellent customer service experience. The attention to customers should be filmed and used as a clinic for all who endeavor to work in restaurants.
"and yes, an autistic kid is right." - MCA
"I didn't threaten your sister. It would be the time of her life. fucking unicorns would come out of the sky and start singing and shit." - B Luc to Basket